If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Reach Higher ABA
Email: info@reachhigheraba.com
Phone: (917)-397-3565
Website: www.reachhigheraba.com
Privacy Policy
Privacy Policy
Effective Date: 12/01/2025
Reach Higher ABA (“we,” “us,” or “our”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, forms, communications, and services.
1. Information We Collect
We may collect the following types of personal information when you visit our website, complete a form, or communicate with us:
- Full name
- Phone number
- Email address
- Child’s name and age (if applicable)
- Insurance information (if voluntarily provided)
- Information related to service inquiries, onboarding, or scheduling
- Any other information you choose to provide
We may also collect limited technical information such as IP address, browser type, and form submission timestamps for security, compliance, and operational purposes.
2. How We Use Your Information
We use personal information solely for legitimate business and service-related purposes, including:
- Responding to inquiries
- Supporting intake and onboarding
- Scheduling appointments
- Communicating about services
- Providing customer support
- Fulfilling legal, regulatory, and compliance obligations
We do not use personal information for unsolicited marketing or promotional messaging via SMS.
3. SMS / Text Message Communications
(SMS Terms & Conditions)
If you provide your phone number and explicitly consent, Reach Higher ABA may send customer care SMS messages related to:
- Customer inquiries
- Follow-up messages
- Intake and onboarding
- Scheduling appointments
- Other service-related communication
SMS Consent Communication
Phone numbers obtained as part of the SMS consent process are used solely for customer care and service-related communication.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per week related to scheduling, follow-ups, or service updates.
Fees
Message and data rates may apply depending on your mobile carrier’s pricing plan.
Opt-In Method
You may opt in to receive SMS messages from Reach Higher ABA by submitting an online form and checking the optional SMS consent checkbox.
Opt-Out Method
You may opt out of SMS communications at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS messages unless you re-consent.
Help
For assistance, reply HELP to any message or contact us at info@reachhigheraba.com. SMS consent is not a condition of receiving services. If you do not wish to receive SMS messages, you may simply choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
Messaging frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP
For assistance, reply HELP or visit our Privacy Policy and SMS Terms and Conditions
4. Consent and Opt-Out
We only send SMS messages to individuals who have provided express consent, either through an online form or by initiating a text conversation.
5. Sharing of Information
We do not sell, rent, trade, or share personal information with third parties for marketing or promotional purposes.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
We may share information only:
- With service providers who assist in operating our business (e.g., phone, scheduling, CRM, or compliance platforms), and only as necessary
- When required by law, regulation, or legal process
- To protect the rights, safety, or property of Reach Higher ABA or others
All third-party service providers are required to maintain appropriate safeguards.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. While no system is completely secure, we take privacy and security seriously and continually review our practices.
7. Children’s Privacy
Our services are intended for families seeking behavioral health services for children. Information about children is collected only from parents or legal guardians and solely for service-related purposes.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
9. Contact Us
Reach Higher ABA brings stress-free, dependable therapy to families in Utah and Colorado. Expert care for children with autism — with the systems and support to back it up.
Reach Higher ABA provides Applied Behavior Analysis (ABA) therapy services. Website content is for informational purposes only and does not constitute medical advice.